Known Problems / Errors

This site contains a list of known problems of Synkronizer


WMI (Windows Management Instrumentation) service is not installed or not working

If you got this error you'll need to verify that WMI service is installed and runs properly. Please install the following utilities:

WMI Diagnosis Utility:
http://www.microsoft.com/downloads/details.aspx?familyid=d7ba3cd6-18d1-4d05-b11e-4c64192ae97d&displaylang=en

WMI Repair Instructions:
http://windowsxp.mvps.org/repairwmi.htm


Error Messages
  • Microsoft Visual Basic Invalid Picture
  • Object library invalid or contains references to object definitions that could not be found
  • Cannot run macro 'RibbonOnLoad'. The macro may not be available in this workbook or all macros may be disabled

These errors usually occur when not all Microsoft Office updates are correctly installed and/or Microsoft Office is corrupted. Please download and install all Microsoft Office updates

and test if the problems are solved. If not you will have to re-install Microsoft Office


How to disable hyperlink warning messages

These Articles describes how to disable warning messages about potentially dangerous hyperlinks in Office 2007/2007 programs

Office 2007 http://support.microsoft.com/kb/925757
Office 2003 http://support.microsoft.com/kb/829072


Problems with Excel 4.0 Macros

You receive an error message when you open a workbook that contains XLM macros

Excel 2003: http://support.microsoft.com/kb/820739/en